Charlotte County Utilities
About Us
Charlotte County Utilities, a department of Charlotte County government, provides potable water, wastewater treatment and reclaimed water for irrigation, serving approximately 53,000 homes and businesses throughout unincorporated Charlotte County. Our mission is to protect the health, safety and welfare of Charlotte County residents and improve the environment.
The utility is a government-owned enterprise fully funded by customer rates, not by tax dollars. Savings opportunities (or "profit") are passed through to the benefit of the utility customers. The department’s policies and rates are established by the Board of County Commissioners.
Other large utilities in the area buy water from CCU. Customers of El Jobean and Riverwood development are served by utilities that buy their water in bulk from CCU.
CCU consists of six divisions: Administration, Business Services, Community Relations, Engineering Services, Field Operations and Finance.
Administration includes the Director, Assistant Director and support staff. This division manages the Utility as a whole and supervises all other Utilities divisions.
Business Services includes Customer Service, Billing & Collections and Meter Services, and is overseen by a Business Services Manager.
Community Relations is responsible for internal and external communications with CCU employees, County departments, the media, and the community at large. This division is overseen by a Community Relations Manager.
The Engineering Services division provides engineering and inspection services to residential and commercial utility customers. The division is overseen by an Engineering Services Manager.
Field Operations is responsible for the operation and maintenance of all County owned and operated water, wastewater and reclaimed water facilities, including plants, booster stations, lift stations, fire hydrants, valves and the entire distribution and collection system. This division is overseen by an Operations Manager.
The Finance division manages operational and departmental budgets, inventory, CIPs and payroll for the Utility as a whole. This division is overseen by a Finance Manager.
