Human Services Department

Family Services Division - Programs & Services

Intake Hours - All clients requesting services may “walk-in” to the Port Charlotte to be seen by a Program Specialist  on a “first come, first serve” basis during the following days and hours: Monday-Friday – 8am-12 noon
(Client appointments may be made during afternoon under certain circumstances.)

For questions about any programs or services including the Family Self-Sufficiency program, please call 941-833-6500
Office Location:
1050 Loveland Blvd., Port Charlotte

Program Eligibility - Any financial assistance made to clients is based on his/her eligibility for the program. Please note due to funding guidelines and cycles, funding availability as well as eligibility criteria are subject to change. Any assistance made to clients is based on eligibility for the program. Please also note due to funding guidelines and cycles, not all programs have funds available at any given time. Funding availability as well as eligibility criteria are subject to change. Applicants may be referred to other service providers if the Human Services Eligibility Specialist identifies a need or service not available through the Human Services office.

Temporary Emergency Assistance Programs

All County assistance programs are based on proof of county residency, current income, and the availability of funds. These programs are operated in conjunction with other community resources in order to assist households in their stabilization goals. The programs are funded, in part, with federal funds provided through the Community Services Block Grant and The Low-Income Home Energy Program (LIHEAP)

FOOD CLOSET
Assistance is available when a household is faced with an emergency situation and needs non-perishable food items to help them through a 1-3 day period. Food and other emergency services may be available at the Access Florida site of the Florida Department of Families and Children.

LIHEAP
The Low Income Home Energy Assistance Program is a federally funded Block Grant provided through the Florida Department of Community Affairs providing one time per year home energy assistance grant to eligible households for the purpose of heating or cooling their homes. The program may assist with emergency energy assistance under certain situations. The grant is paid directly to the consumer’s energy vendor. Households may also be referred to the Weatherization program serving Charlotte County who may assist with energy conservation.

EHEAP
The Emergency Home Assistance for the Elderly Program provides is limited to households where at least one member is 60 years older or older. The household must receive a final notice from their utility company, i.e. FP&L, or have already had their service interrupted to be eligible. Income guidelines apply and benefits are paid directly to the energy/utility company.

HEARTSHIP
A community participation program offered by Charlotte County Utilities in partnership with the Board of County Commissioners and the Department of Human Services. This program provides assistance to qualifying customers who have an URGENT NOTICE or had their water service interrupted due to a crisis

Coast2Coast Rx Prescription Discount Card
The Coast2Coast Rx Card™ FREE Discount Prescription Card for Charlotte County Residents saves you up to 65% on your prescriptions. The Coast2Coast Rx Card is not insurance nor is it intended to replace insurance. Visit www.coast2coastrx.com/CharlotteFL for more information!

Safelink-Safelink is a government supported program that provides free cell-phones and air-time to income eligible applicants. To learn more about the program see the Safelink website.